THINKCAR ThinkTool Expert 394 – 12-Inch AI Diagnostic Tool
The THINKCAR ThinkTool Expert 394 is a 12-inch AI diagnostic tablet with an optimised user interface and the TCOS platform. It is built for everyday workshop use, with OE-level diagnostics, split-screen data and support for passenger and electric vehicles, and for commercial vehicles with optional HD software. With an additional VCI it can diagnose two vehicles at the same time.
Who It Suits
Mechanics and workshops that want a compact but powerful full-system scanner with AI assistance, EV capability and room to expand.
Key Features
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OE-level diagnostics: full-system scan, special functions, actuation tests, bi-directional control and advanced coding
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AI diagnostics: TCOS includes AI functions that give smart repair guidance
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Split screen: VCI data synchronises to the tablet in real time so data and modules can be viewed side by side
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Dual-vehicle diagnosis: supported with an additional VCI (sold separately)
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EV software: included, including Tesla software, with two years of free updates
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Heavy-duty software: optional, purchased through authorised distributors with a T-code
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Video remote diagnostics: connect with THINKCAR experts for live help
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Online programming on supported vehicles
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Maintenance resets: integrated service functions
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Expandable: supports ADAS calibration services, comprehensive TPMS services, key programming, battery testing, endoscope, printer and oscilloscope; sold separately
ThinkLink Pro VCI
Supports CAN FD, DoIP, J2534 and RP1210, along with SAE J1850, ISO 9141, ISO 14230 (KWP2000), ISO 15765 (CAN) and ISO 14229 (UDS).
Professional Power in a 12-Inch Tablet
The Expert 394 gives workshops OE-level diagnostics in a more compact 12-inch format. The 1920 x 1080 display, 8GB RAM and 256GB storage run the TCOS platform smoothly, and the optimised interface makes it quick to move between systems, live data and service functions.
Passenger, EV and Heavy-Duty Capability
Passenger and EV software, including Tesla, is included with two years of free updates. Heavy-duty software is available as an optional purchase through authorised distributors with a T-code. The ThinkLink Pro VCI supports CAN FD, DoIP, J2534 and RP1210.
Smarter Fault Finding
TCOS includes AI functions that give smart repair guidance. Split-screen view shows data and modules side by side, and with an additional VCI (sold separately) two vehicles can be diagnosed at once. Video remote diagnostics let you call on THINKCAR experts for live help.
Built to Last
A titanium alloy body (11.5mm thick) has passed a 1.2m drop test, and the 12,600mAh battery is built for a full day of use.
Technical Specifications
- Operating system: TCOS (Android 10)
- Display: 12-inch IPS touchscreen, 1920 x 1080
- Memory: 8GB RAM, 256GB storage
- Battery: 12,600mAh, 3.8V
- Cameras: 13MP rear, 5MP front
- Body: titanium alloy, 11.5mm thick, passed 1.2m drop test
- Charging: 5V / 2.5A
- Diagnostic interface: ThinkLink Pro
Package Contents
- ThinkTool Expert 394 tablet
- ThinkLink Pro VCI
- OBD diagnostic cable and OBD adapter
- Cigarette lighter cord and clipper cable
- Fuses (AC250V/5A, 5 x 20mm and 6 x 30mm)
- Adapters: BMW-20, BZ-38, TA-22, CR-6, TA-17, HA-3, G/A-12, M/H-12+16, NN-14+16 and FT-3
- Charging cable and power adapter with US, UK and EU plugs
- Ethernet cable and programming cable
- Quick start manual and packing list
Software Updates & Support
Includes two years of free passenger and EV software updates. Coverage and functions vary by vehicle make, model and year, so contact us with your vehicle details to confirm before purchase.
