Warranty

DeWalt: 2 Years for Tools & 1 Year on Batteries & Chargers

Non genuine batterys used on power tools will void any warranty. These batteries are not approved by the manufacturers & do not have in built protection from failures to the tool 

 

Makita: 2 Years for Tools & 1 Year on Batteries & Chargers

Non genuine batterys used on power tools will void any warranty. These batteries are not approved by the manufacturers & do not have in built protection from failures to the tool 

 

Blue Point: Lifetime Warranty on hand tools eg: Sockets, Spanners, Air tools 12 months, electrical tools 12 months, Jacks 12 months, ( Lifetime warranty means expected lifetime of the tool not lifetime of the person buying them 

 

GearWrench: Lifetime Warranty on Hand Tools eg: Sockets, Spanners, Air tools 12 months, electrical tools 12 months, Jacks 12 months, Lifetime warranty means expected lifetime of the tool not lifetime of the person buying them

 

Diagnostic Scanners:

 

TOPDON: Warrants to its customers that this product will be free from all defects in materials and workmanship for a period of one (1) year from the date of the original purchase, subject to the following terms and conditions:

 

Autel:
Autel warrants to its customers that this product will be free from all defects in materials and workmanship for a period of one(1)year from the date of the original purchase,subject to the following terms and conditions:

 

1. The sole responsibility of Autel under the Warranty is limited to either the repair or,at the option of Autel,replacement of the scan tool at no charge with Proof of Purchase.The sales receipt may be used for this purpose.

2. This warranty does not apply to damages caused by improper use,accident,flood,lightning,or if the product was altered or repaired by anyone other than the Manufacturer Service Center.

 

3.Autel shall not be liable for any incidental or consequential damages arising from the use,misuse,or mounting of the scan tool.Some states do not allow limitations on how long an implied warranty lasts,so the above limitations may not apply to you.

 

Repair Cost: If under warranty, your Autel tool will be repaired or replaced free of charge unless damaged(including but not limited to a cracked screen,broken case,chemical exposure or liquid damage)to accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions or unauthorized disassembly, repair or modification.If the repaired unit is out of warranty, the customer will be contacted and will be responsible for the repair fee.

Launch:
Launch warrants to its customers that this product will be free from all defects in materials and workmanship for a period of one(1)year from the date of the original purchase,subject to the following terms and conditions:

 

1. The sole responsibility of Launch under the Warranty is limited to either the repair or,at the option of Launch, replacement of the scan tool at no charge with Proof of Purchase.The sales receipt may be used for this purpose.

 

2. This warranty does not apply to damages caused by improper use,accident,flood,lightning,or if the product was altered or repaired by anyone other than the Manufacturer Service Center.

 

3. Launch shall not be liable for any incidental or consequential damages arising from the use, misuse,or mounting of the scan tool.Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

 

Repair Cost: If under warranty, your Launch tool will be repaired or replaced free of charge unless damaged(including but not limited to a cracked screen,broken case,chemical exposure or liquid damage)to accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions or unauthorized disassembly, repair or modification.If the repaired unit is out of warranty, the customer will be contacted and will be responsible for the repair fee.


    Milwaukee:
    Product type Warranty period
    Cordless lithium-ion power tools, excluding batteries and chargers 5 (five) years
    Corded power tools 3 (three) years
    Cordless Outdoor Power Garden Equipment, Switch Tank Backpack, Heat Gun, Inflator, 1" High Torque Impact Wrench, 1/2" Extended Anvil High Torque Impact Wrench, Framing Nail Gun and M12 Laser Levels 3 (three) years
    Lithium-ion batteries, chargers, Press Jaws and Red Lithium Laser Levels 2 (two) years
    Radios and Bluetooth Speakers 1 (one) year
    Cordless lithium-ion powered clothing, excluding batteries and charges 1 (one) year
    Switch Tank replacement tanks 1 (one) year
    Alkaline Test and Measurement Products, excluding batteries and chargers 1 (one) year
    Power tool accessories and attachments, including chucks collets, grinder flanges, drill bits, FIXTEC systems and dust bags 3 (three) months or as marked on packaging
    Consumables; chucks, brushes, O-rings, seals, bearings. 3 (three) months
    Hole Dozers RIP GUARD™: Limited* Lifetime Warranty Against Tooth Breakage.
    Hand Tools, Personal Lighting and Storage Limited* Lifetime Warranty or as marked on packaging
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    If you are unsure about the warranty period of a item we are offering please use the contact page to ask before you purchase.

    Our warranties cover manufacturing defects, please note that the guarantee does not cover faults arising from:

    Normal wear and tear

    Accidental damage or mistreatment

    Non genuine batteries used on power tools will void any warranty. These batteries are not approved by the manufacturers & do not have in built protection from failures to the tool 

     

    What is your returns policy?

    If an item is opened and deemed to be defective within 15 days from the date of delivery, please return the item to DTNZ and we will replace it with an identical item.

    If you think you’ve incorrectly ordered an item, there is a charge of 10% restocking fee. Return shipping is the responsibility of the buyer.

    NO REFUND will be given if you simply change your mind.