Shipping Policy

 

** Please note all our products are shipped from NZ & Stocked in NZ , We do not send from overseas warehouses. You are dealing with a NZ company based on the Kapiti Coast**

Click and collect from Paraparaumu 

Thank you for visiting and shopping at Discount Tools NZ Ltd. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy- Within New Zealand

Shipment processing time

We aim to dispatch all orders within 1-2 days. In the unlikely event that this is not possible you will be contacted at the earliest opportunity. In the unlikely event items may be out of stock your purchase may be delayed by 7 working days while we restock our inventory.  

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Standard Shipping (1-2 working days) within New Zealand - FREE on orders over $99

Non rural delivery address only, Rural Delivery will Incur a surcharge of $4.99 

Free shipping does not apply to bulk heavy items like Floor Jacks, Tool Boxes, or any item heavier than 15kg

If you intend to purchase a bulk heavy item please us the contact page to send us a message for a freight quote.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). 

Damages

 

If your item has arrived damaged. Please contact us ASAP so we can make a claim with the carrier  

International Shipping Policy

Customs, Duties and Taxes

Discount Tools NZ Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).